cek444 Privacy Policy

Our Privacy Commitments at a Glance

The cards below summarise cek444's core commitments to your privacy. They are an overview only — the full legally binding provisions are set out in the numbered sections that follow.

1. Introduction and Scope

This Privacy Policy ("Policy") describes how cek444 ("we", "us", "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you", "your") who access or use the cek444 platform at cek444.org, including all related services, games, betting markets, and account features (collectively, "the Platform").

This Policy applies to all personal data we receive from you directly (for example, when you register an account or make a deposit), as well as data we collect automatically through your use of the Platform (for example, device information, IP address, and browsing activity on cek444.org). It covers all players based in Bangladesh and any other jurisdiction where the Platform is accessible.

By registering a cek444 account or continuing to use the Platform after this Policy has been published or updated, you confirm that you have read and understood how we process your personal data as described herein. If you do not agree with this Policy, you should discontinue use of the Platform and may request closure of your account by contacting [email protected].

2. Personal Data We Collect

cek444 collects personal data through several channels. The categories of data we collect and the primary means of collection are set out below.

When you register, verify your account, make deposits or withdrawals, contact our support team, or participate in promotions, you may provide us with the following:

• Full legal name and date of birth
• Residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or other)
• Mobile phone number and email address
• National ID card number, passport number, or other government-issued identification (for identity verification purposes)
• Payment method details, including the mobile financial service accounts (bKash, Nagad, Rocket, Upay) you use for deposits and withdrawals
• Correspondence records: chat logs, emails, and support tickets submitted to cek444
• Self-reported information such as deposit limits or self-exclusion requests submitted through our responsible gaming tools

When you access the Platform, we automatically collect certain technical data, including:

• IP address and approximate geographic location derived from it
• Device type, operating system, browser type and version
• Session timestamps, pages visited, games played, and betting history
• Referral URL (the page you visited before arriving at cek444.org)
• Cookie identifiers and similar tracking technologies (see Section 7 for full cookie details)

In limited circumstances we may receive personal data about you from third parties, including:

• Identity verification service providers who confirm the authenticity of documents you submit
• Payment processors and mobile financial service providers who confirm transaction status
• Fraud prevention and anti-money-laundering screening services

3. How We Use Your Personal Data

cek444 uses personal data only for the purposes set out in this section. We process your data on the following lawful bases: performance of a contract (operating your account), compliance with legal obligations (KYC, AML), legitimate interests (fraud prevention, platform security), and, where required, your explicit consent (marketing communications).

We will not use your personal data for any purpose that is materially incompatible with those listed above without first notifying you and, where required, obtaining your consent.

4. Disclosure of Your Personal Data

cek444 does not sell your personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

We engage trusted third-party service providers to assist in operating the Platform. These include payment processors (bKash, Nagad, Rocket, Upay and their underlying banking partners), identity verification providers, IT infrastructure and hosting providers, fraud prevention services, and customer support tools. All service providers are contractually required to process personal data only on our documented instructions and to maintain appropriate security measures.

Game studios whose titles are available on cek444 — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive session identifiers and game interaction data necessary to deliver and audit game outcomes. These providers do not receive your full identity profile unless required for regulatory compliance applicable to their own operations.

cek444 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where we believe such disclosure is necessary to protect the rights, property, or safety of cek444, our players, or the public.

In the event of a merger, acquisition, restructuring, or sale of all or part of cek444's business, personal data held by cek444 may be transferred to the acquiring entity as part of that transaction. Affected players will be notified in advance of any such transfer where required by applicable law.

5. Data Retention

cek444 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, tax, accounting, or reporting obligations. The following general retention periods apply:

• Account registration data and identity verification documents are retained for the lifetime of your active account and for a minimum of five years following account closure, in accordance with anti-money-laundering record-keeping requirements.
• Transaction records (deposits, withdrawals, wagers, and winnings) are retained for a minimum of five years from the date of the transaction.
• Customer support correspondence is retained for three years from the date of the final communication in a given support thread.
• Marketing consent records are retained for as long as your marketing preferences remain active, plus three years following any opt-out to evidence the withdrawal of consent.
• Technical logs and session data are retained for a maximum of 24 months on a rolling basis, after which they are anonymised or deleted.

When personal data is no longer required for any of the above purposes and no legal obligation requires its continued retention, cek444 will securely delete or anonymise it so that it can no longer be associated with any identifiable individual.

6. Your Data Protection Rights

As a cek444 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us in writing at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within five business days and respond substantively within 30 days.

• Right of Access: You may request a copy of the personal data cek444 holds about you, along with information about how it is being used.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data. Note that this right may be limited where we are required to retain data to comply with a legal obligation.
• Right to Restriction: You may ask us to restrict the processing of your personal data in certain situations, such as where you contest the accuracy of the data or object to our use of it.
• Right to Object: Where we process your data on the basis of legitimate interests, you have the right to object. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
• Right to Data Portability: Where technically feasible and where processing is based on consent or contract performance, you may request your personal data in a structured, machine-readable format.

7. Cookies and Tracking Technologies

cek444 uses cookies and similar tracking technologies to operate the Platform, analyse usage patterns, and — where you have given consent — deliver relevant promotional content. A cookie is a small text file placed on your device when you visit cek444.org. You can control cookie settings through your browser preferences; however, disabling certain cookies may affect the functionality of the Platform.

• Strictly Necessary Cookies: Required for the Platform to function. These include session management cookies that keep you logged in during your visit. They cannot be disabled without breaking core functionality.
• Performance and Analytics Cookies: Used to understand how players interact with the Platform — which pages are visited most, how long sessions last, and where errors occur. Data collected is aggregated and not linked to individual identities.
• Functional Cookies: Remember your preferences (such as language, currency display, and notification settings) to personalise your experience.
• Marketing Cookies: Placed only where you have given explicit consent. Used to show you relevant cek444 promotions. cek444 does not use third-party advertising network cookies for cross-site tracking.

You may update your cookie preferences at any time by clearing your browser cookies and revisiting the Platform, or by contacting [email protected] for assistance.

8. Data Security

cek444 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and cek444.org
• Encrypted storage of sensitive data including payment method references and identity document records
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Regular security assessments and vulnerability testing of the Platform infrastructure
• Multi-factor authentication requirements for staff accessing production data systems
• Incident response procedures to detect, contain, and notify affected parties in the event of a data breach

While cek444 takes all reasonable steps to protect your data, no system connected to the internet can be guaranteed to be entirely secure. You should ensure your own devices are protected with up-to-date security software and that you use a strong, unique password for your cek444 account.

9. Children and Underage Players

cek444 employs identity verification checks designed to confirm that players are of legal age before allowing access to real-money games and betting markets. Age verification is a mandatory step in the account registration process, and cek444 reserves the right to request additional age verification documentation at any time.

10. Changes to This Privacy Policy

cek444 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. When we make material changes to this Policy, we will post the updated version on this page and update the "Last updated" date at the top of the document. Where changes are significant, we may also notify you directly by email or through a notice displayed when you next log in to your cek444 account.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any revision to this Policy, you should cease using the Platform and contact [email protected] to request account closure.